PRIVACY POLICY

We are dedicated to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the laws and regulations of the United Arab Emirates (UAE). By utilizing our psychological services, you consent to the practices described in this policy.

Information We Collect

2.1. Personal Information

We collect personal information, such as your name, contact information, date of birth, and other relevant details when you provide it voluntarily. This information is essential for us to provide psychological services effectively.

2.2. Psychological and Healthcare Information

Sensitive psychological and healthcare information is collected as part of your treatment and psychological services. This data assists in assessing and providing psychological treatment.

2.3. Technical Information

When you access our website, we may gather technical information, including your IP address, browser type, operating system, and online activity. This information aids in website improvement and security.

Use of Information

We use your information for the following purposes:

3.1. Providing Psychological Services

To offer psychological assessments, counseling, and other mental health services.

3.2. Communication

To communicate with you regarding appointments, treatment options, and other pertinent information.

3.3. Research and Analysis

To conduct research and analysis for the enhancement of our psychological services and treatment procedures, with data anonymized and de-identified wherever possible.

3.4. Legal Compliance

To adhere to legal obligations and healthcare regulations in the UAE.

Data Security

We are deeply committed to safeguarding your personal information. We employ secure and industry-standard methods to protect your data from unauthorized access, disclosure, alteration, and destruction.

Disclosure of Information

We do not disclose your personal information without your consent, except in the following circumstances:

5.1. Legal Requirements

If mandated by UAE law, we may disclose your information to fulfill legal obligations or safeguard our legal rights.

5.2. Consent

We may share your information with your explicit consent, obtained for specific purposes.

Your Rights

6.1. Access

You have the right to request access to the personal data we hold about you.

6.2. Correction

You can request the correction of inaccuracies in your personal information.

6.3. Deletion

Subject to legal and healthcare requirements, you can request the deletion of your personal data.

Consent Withdrawal

You have the right to withdraw your consent at any time, subject to legal and healthcare obligations.

For any inquiries, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the effective date will be revised accordingly.

By utilizing our services, you agree to the terms of this Privacy Policy and any updates or changes. Please review this policy regularly to stay informed about how we protect your personal information.